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You can contact a member of our friendly team for assistance via email or phone. Please note we are working from home as per government guidelines.
If you are based in the US, please contact

Customer Enquiries

Please visit our Customer Service page! 


If you are a new customer please see our retail partner page. If you are an existing trade customer looking to place an order please email: 

or phone 01628 488944


PR/Influencer Enquiries

My Fairy Garden/FabLab/Peppa Pig: Carousel PR -

Games: Playtime PR -

My Living World/Fuzzikins: Wire PR -

Our Head office

Please note our head office is closed as per government guidelines. We are still able to accept post and deliveries.

Office hours: (excluding bank holidays)

Monday: 09:00 - 17:30
Tuesday: 09:00 - 17:30
Wednesday: 09:00 - 17:30
Thursday: 09:00 - 17:30
Friday: 09:00 - 17:30
Saturday: CLOSED
Sunday: CLOSED

We've moved! New head office address:

PlayMonster UK Ltd
Artisan Building
Hillbottom Road
High Wycombe
HP12 4HJ
United Kingdom